Terms & Conditions

1. Responsibility for accuracy and currency of

property information:

EscapeTheRock makes no representation as to the accuracy or currency of the information contained within the EscapeTheRock website. The property details content is the sole responsibility of the owner or agent of the property displayed. EscapeTheRock has not confirmed the currency or accuracy thereof and accordingly holidaymakers are strongly recommended to make their own investigations into the authenticity of any information supplied. EscapeTheRock are in no way liable for any inaccuracies or misleading statements made in the information provided by the owner or agent of properties on the website.

2. Use of the site:

A condition of your continued use of this site is that you agree not to use this site for any purpose that is unlawful or prohibited by these terms and conditions or by other applicable laws and regulations. Your continued use of the site also signifies that you indemnify EscapeTheRock from any loss or damage or costs in connection with any breach of these conditions or any other legal obligation by you and your use of, or conduct on the site.

3. Copyright authorities:

The advertiser represents and warrants that he (a) owns the copyright in the photographic and textual material supplied by him to EscapeTheRock (the Material) or (b) has been authorised by the owner of the copyright in the Material to grant EscapeTheRock permission to use the Material as contemplated below. The advertiser grants EscapeTheRock a perpetual, royalty-free licence to use the Material for promotional purposes (including marketing and public relations material). The advertiser irrevocably and unconditionally indemnifies EscapeTheRock immediately on demand against any cost, loss or liability (including legal costs) which EscapeTheRock may incur by reason of any breach of copyright arising from its use of the Material. The advertiser understands that it may not reproduce photographic or textual material from any part of the EsacpeTheRock website without permission from the relevant copyright owner.

4. Copyright protection:

Material and software on these sites is copyright protected. Other than using it for your own personal use the material may not otherwise be used or copied without the prior written approval of EscapeTheRock or the body who listed that information on the sites.

5. Liability:

EscapeTheRock does not warrant that the operation of the web site will be uninterrupted or error free. In no event shall EscapeTheRock become liable to the advertiser for any special, consequential, incidental or indirect damages, including lost profits, however caused, on any theory of liability, including but not limited to product liability.

6. Privacy:

EscapeTheRock treats the personal information of site users with the utmost respect and confidentiality and takes reasonable steps to ensure that your personal information is stored securely and accurately. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at info@escapetherock.com or writing to EscapeTheRock, Bon Sens, Les Croutes, St Peter Port, Guernsey, GY1 1QH.

When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of this Site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to rent. Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please email us at info@escapetherock.com and tell us.

7. How we use your information and who we

share it with:

We reserve the right to use and share information concerning our advertisers, including your Internet Protocol (IP) address, with law enforcement authorities and/or other companies in the same industry as EscapeTheRock for the purpose of fraud prevention.

8. Termination of a property page:

If EscapeTheRock receives substantiated complaints from any number of site users about a specific Property Page misrepresenting the property, or its surroundings, then we reserve the right to remove the Property Page without notice, and retain payment. If an advertiser attempts to enter unsuitable material into the online database, or persistently misuses the on-line systems, EscapeTheRock reserves the right to remove the associated Property Page(s) from the web site. Full payment will be retained. EscapeTheRock reserves the right to refuse or remove any Property Page from its web site that it considers unsuitable, incomplete or misleading, and will not be liable for any expense in so doing. EscapeTheRock reserves the right to refuse any Property Page from its web site where the content fails to meet our minimum requirements. If advertisers wish to have their Property Page removed from the web site before the end of their subscription, this will be done as soon as we receive formal notice from the subscriber by email or using the 'contact us' page, quoting their owner ID or home number and password. No refunds will be given.

9. Contactability:

In the interest of maintaining a high level of service to holidaymakers using the site, we require all advertisers to be available to respond to enquiries by email. Should advertisers be unavailable for a period of more than 1 week, we ask them to set up an out of office response on their email account. If this option is viable, we ask that advertisers contact us so we can temporarily suspend their advert. We reserve the right to suspend adverts of owners who are unreachable for more than 1 week. In this instance we will send messages by telephone and email asking for the advertiser to request re-activation upon their return.

10. External links:

EscapeTheRock reserves the right to remove from adverts both email addresses and links to external websites which either do not conform to the guidelines provided, or which the team feel are not appropriate, or act against the interests of the company or its advertisers. The ultimate responsibility and authority for determining the aforementioned rests solely with EscapeTheRock.

11. Payment details:

When a new property is listed on the site payment should be made on that same day. If payment is being made by credit or debit card this can be processed online by PayPal our online card payment provider. Should an advertiser not have the ability to make payment by card, cheques should be sent on the day of registering a property (payable to Escape The Rock.) to: EscapeTheRock, Bon Sens, Les Croutes, St Peter Port, Guernsey, GY1 1QH, United Kingdom. In this instance advertisers are requested to notify EscapeTheRock by email that a cheque has been sent and advise of the expected time to receipt, especially where this is expected to be more than 10 working days from the date of registration of a property. EscapeTheRock reserve the right to remove property advertisements should no notice be given by email and payment not be received within this timeframe.

11. Refund policy:

EscapeTheRock provides an advertising service rather than a physical product. We offer a 'cooling off period' of seven working days wherein a customer may cancel the requested advertising by email to info@escapetherock.com or by use of the 'contact us' form on the site (stating the owner ID or home number). We will then supply a refund less a £10 administration fee and notification by email.

12. Changes to pricing and conditions:

EscapeTheRock reserves the right to change the rates and conditions without notice. Any new rates will be applicable immediately for all new adverts and renewals for both new and existing customers.